1. Introduction
Welcome to niharikadogra.com ("Website"). This Website is operated and managed by Ms. Niharika Dogra, a Counseling Psychologist and Rehabilitation Counselor. By accessing, browsing, or using this Website, you acknowledge and agree to comply with the following terms and conditions ("Terms"). If you do not agree with any part of these Terms, you must refrain from using the Website and its services.
2. Services Provided
Ms. Niharika Dogra offers a variety of psychological counseling and therapy services, including but not limited to:
- Pre-Marital and Marital Counseling
- Family and Relationship Counseling
- Child and Adolescent Counseling
- Parenting Support
- Depression and Anxiety Management
- Stress Management
- Work-Life Balance Counseling
- Career Counseling
- Emotional Well-Being Support
Each service is designed to provide mental health support to individuals, couples, and families, and the details of these services can be found on the Website.
3. Session Rules & Guidelines
3.1 Duration & Punctuality
- Each session is scheduled to last between 45 to 60 minutes.
- Clients are expected to join the session at the scheduled time.
- Delays beyond 15 minutes from the scheduled start time may result in a shorter session or rescheduling, depending on availability.
- If a session is shortened due to a client’s delay, the full session fee will still apply.
3.2 Cancellation & Rescheduling
A minimum of 24-hour notice is required for cancellations or rescheduling of sessions. Late cancellations (less than 24 hours' notice) may result in a charge of 50% of the session fee. No-shows or failure to join the session without prior notice will result in the full session fee being charged. In case of emergencies, exceptions may be made at the discretion of Ms. Niharika Dogra.
3.3 Payment Terms
- Payments must be made before the session to confirm the appointment.
- Accepted payment methods include:
- Bank Transfer
- UPI Transactions
- Razorpay (For NRI clients)
- Payment details will be provided upon booking confirmation.
- Failure to complete payment before the session may result in automatic cancellation of the appointment.
3.4 Confidentiality
- All counseling sessions are strictly confidential. Any information shared during sessions, whether verbal or written, is protected under professional confidentiality agreements.
- No personal information shared during the session will be disclosed to third parties without the client’s explicit consent, except in cases where there is a legal obligation to disclose information.
- Confidentiality exceptions include situations where there is a perceived risk of harm to the client, others, or legal requirements that mandate disclosure, such as court orders.
- Session records may be maintained for reference but will be securely stored with access limited strictly to the therapist.
- Clients are expected to maintain the confidentiality of any materials or discussions provided within the therapeutic setting.
3.5 Mode of Sessions
- Sessions may be conducted online or in person, subject to availability.
- Online sessions will be conducted through secure platforms such as Zoom, Google Meet, or other encrypted services.
- In-person sessions will take place at a designated and mutually agreed location.
3.6 Ethical Conduct & Client Responsibilities
- Clients are expected to maintain a respectful and cooperative approach during sessions.
- Therapy is a collaborative process, and active participation is necessary to achieve desired results.
- Any abusive, threatening, or inappropriate behavior during sessions will result in immediate termination of the session without a refund.
- Clients should ensure a quiet and private environment during online sessions to maintain confidentiality.
4. Website Use & Intellectual Property
- All content on this Website, including but not limited to text, images, graphics, logos, trademarks, and any materials provided during counseling, are the intellectual property of Ms. Niharika Dogra.
- Unauthorized reproduction, distribution, modification, or commercial use of any Website content without explicit permission is prohibited.
- Users may view and print Website pages for personal use but may not use the content for commercial purposes or redistribute it without prior written consent.
- Any unauthorized attempts to copy, reverse engineer, or tamper with the Website’s content or software will be subject to legal action.
5. Limitation of Liability
While efforts are made to ensure the accuracy of information on the Website, no guarantees are provided regarding its completeness or suitability. The Website and services provided are not a substitute for medical or psychiatric treatment. Ms. Niharika Dogra shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of this Website or services offered.
6. External Links & Third-Party Services
The Website may contain links to external sites for informational purposes. No responsibility is assumed for the content, policies, or practices of these external websites. Users are encouraged to review third-party privacy policies before sharing any personal data.
7. Privacy Policy
Data Privacy & Cookie Policy
- Personal data collected includes name, email address, phone number, and any information voluntarily provided by the user.
- Usage data, including IP addresses, browser type, and browsing activity, may be collected for security and analytics purposes.
- Personal information is used strictly for providing services, managing appointments, and responding to inquiries.
- No personal data will be shared with third parties except for payment processing, legal requirements, or security monitoring.
- The Website may use cookies to enhance user experience by storing preferences and tracking Website interaction.
8. Changes to Terms & Privacy Policy
These Terms and the Privacy Policy may be updated periodically. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
9. Governing Law & Jurisdiction
- These Terms and the Privacy Policy are governed by the laws of India.
- Any disputes arising from the use of the Website or services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
- Users from other jurisdictions must comply with applicable local laws and agree not to use the Website in violation of their region’s legal regulations.
10. Contact Information
For any inquiries regarding these Terms or Privacy Policy, you may contact:
